Next Generation 9-11: Responding to an Urgent Need for Change, 2005

The records in this collection document the growth and development of the National Emergency Number Association (NENA).  The first series contains records from the annual Executive Board Meetings which consist of minutes, financial reports, the annual report card to the nation, membership and committee reports, and information related to public education, current initiatives, and international expansion.  The first series also contains annual chapter president’s reports that include membership summaries broken down by a month to month basis.  The second series contains additional financial information. Series three consists of published reports on NENA activities and studies.  This includes an extensive 1999 international expansion study, Strategic Wireless Action Team (SWAT) reports, and the September 11, 2001 Report Card to the Nation (RCN) among others. Series four contains contracts and agreements between NENA and their partner organizations, as well as the Public Safety Access Point (PSAP) registry.  Series five has membership records including membership directories, membership surveys and committee records.  Series six includes documents from annual conferences; primarily conference abstracts, Technical Development Conference (TDC/ODC), Next Generation 9-11 meetings, and the Critical Issues Forum. In the final series, series seven, are publications and media.  NENA’s News and the Emergency Number Professional magazine makes up the majority of this series.  These quarterly magazines cover many of the issues facing 9-1-1, from logistics of equipment to dispatcher training.  It also contains news reprints, a NENA Historical Record, the Connections newsletter, and VHS and audio cassette tapes.